FINALLY!!!! My prayers have been answered. Not less than 3 Pico seconds from dumping my Humax PVR9200T in the bin (I’ve loved it like a limb for years) did I get an email from Humax themselves (thank you also @HumaxDirect) explaining that an Over The Air (OTA) software update will be broadcast shortly to fix issues with sluggish, unresponsive remotes and program guides – and bloody freezes! Hopefully it will also include a fix for the fact that it forgets what I’ve asked it to record (series linked) as it will for example record every airing of FlashForward (not just the Monday night episode!)
I’VE HAD IT WITH HUMAX ARGH!!!!! or have I?
I’ve been through all sorts of batteries, I’ve deleted stuff hoping it was a hard drive issue, I’ve whacked the remote and everything (like tried to catch it out by acting nonchalant, then suddenly pouncing on a button)… This morning I mentioned it to my misses that all had started to go pear-shaped since the last update; perhaps she went to the Humax HQ and attacked them or something, as now suddenly there is a light at the end of the tunnel and they fixing the problem!
HOWEVER, this situation was panning out quite nicely, as I was planning on buying the newest version with FreeSat HD via HDMI (I already have it built in to my Panasonic 50″ but can’t record it) it will finally get me off the old gold Scart cable (only use HMDI with the PS3 currently)
Here’s the letter from Humax:
Dear Humax user,
The Granada region phase 2 digital switchover (DSO) 3rd of December 2009
As discussed in my last correspondence the UK “Digital Switchover” or “DSO” is now in full swing.
On December 3rd the second and final phase of this process will take place for the Granada TV region, so I thought it only right to drop you another line so that you may be prepared in advance.
A twelve page booklet which outlines all of the options for the switchover and offers advice on all of the available technologies, not just Humax, is available on the following link. www.humaxdirect.co.uk/DigitalSwitchover
For TV retune guides for popular manufacturers currently supplying products in the uk, please click www.tvretune.co.uk, and for Humax specific issues please feel free to email us at uksupport@humax-digital.co.uk or telephone our support line on 0844 669 8800.
Over the air software updates for all Humax Freeview+ PVR users
While in writing we are aware that a small number of Freeview+ PVR users are experiencing issues with their remote controls being sluggish or unresponsive, and boxes occasionally locking up following the recent “National retune day” and the DSO’s. This has been caused by minor changes (that Humax were not made aware of) to the broadcast signal in certain areas, and is not a hardware fault.
Due to this situation our engineers visited from Korea some weeks ago, and working alongside the various broadcasters, have developed over the air software updates that correct these issues. We have already commenced broadcasting these updates for the PVR9150T and PVR9300T (series) units and hope to be broadcasting the PVR9200T (series) version in the coming weeks.
As long as your box is in standby at night (not on and not off at the power socket), you will automatically receive an update for your Freeview+ box overnight during the transmission period, and the update will install automatically when you next turn the box on (just follow the on screen instructions). Please note that these updates will not delete any recordings already done, but may require you to re-enter your forward looking schedule to ensure the programmes you wish to record in the future are scheduled to record. If you believe you may have missed one of these updates, fear not, as they will be repeated every couple of weeks for the foreseeable future to ensure all of our users receive them.
This broadcast is being sent to all Humax Freeview+ users in the UK to ensure similar issues are not encountered in other areas as the DSO’s continue to roll out over the next 2 years.
Please Note: The “Digital Switchover” (DSO) only affects households which receive their TV signal through a TV aerial, and will have no consequences for satellite or cable TV users.
